About kala
Helping US-based startups and SMBs build stronger teams by finding no more, no less than the right people remotely for tech, product, and digital/marketing roles worldwide.
About the hiring company
Our client is a fast-growing beauty company with a strong presence across North America, known for creating trend-driven products and building highly engaged online communities. Their products have gained momentum through social commerce, creator partnerships, and digital-first marketing, making platforms like TikTok Shop a key part of their growth strategy.
With a collaborative, fast-paced culture and an entrepreneurial mindset, they’re looking for someone excited to help shape the future of social commerce while working alongside a globally distributed team.
👀About the role
We’re looking for a TikTok Shop Manager to own and grow our client’s TikTok Shop presence across North America. You’ll oversee day-to-day shop operations, optimize product performance, coordinate promotional campaigns, and work closely with marketing, creators, and operations to maximize revenue through social commerce.
This is an ideal opportunity for someone who understands both ecommerce and TikTok’s unique ecosystem, enjoys working with data, and thrives in a fast-moving consumer brand environment.
This is a full-time, fully remote position open to candidates across Latin America. While candidates based in Mexico City are preferred due to collaboration needs, outstanding candidates from anywhere in LATAM are encouraged to apply.
👉 Responsibilities
- Manage the day-to-day operations of TikTok Shop across the US and Canadian markets.
- Optimize product listings, pricing, bundles, promotions, and merchandising.
- Monitor sales performance, traffic, conversion rates, and key ecommerce metrics.
- Coordinate product launches and seasonal campaigns with the marketing team.
- Collaborate with influencer and affiliate teams to maximize TikTok Shop performance.
- Ensure inventory availability by partnering with operations and supply chain teams.
- Analyze campaign results and provide actionable recommendations to improve sales.
- Identify new growth opportunities through promotions, live shopping, and affiliate initiatives.
- Maintain an exceptional customer shopping experience across the platform.
👉 Requirements
Technical Skills
- 4+ years of experience managing TikTok Shop, marketplace, or ecommerce operations.
- Experience working with consumer brands, preferably in beauty, wellness, fashion, or lifestyle.
- Strong understanding of TikTok Shop, social commerce, and creator-driven sales.
- Comfortable analyzing performance data and making data-informed decisions.
- Experience coordinating cross-functional projects across marketing and operations.
- Excellent organizational and project management skills.Strong English communication skills (written and spoken).
- Ability to thrive in a fast-paced, high-growth environment.
- Experience working remotely with international teams is a plus.
- Based anywhere in Latin America. Mexico City is preferred but not required.
🍿About the process
- Intro call with the kala team
- Interview with the hiring manager.
- Final interview with leadership.
- Offer.
💜Compensation & Benefits
- Fully remote from anywhere in LATAM or hybrid option in CDMX.
- USD compensation 3000-4000/month.
- Flexible working hours.
- Paid time off, 3 weeks + US National Holidays.