About kala
Helping US-based startups and SMBs build stronger teams by finding no more, no less than the right people remotely for tech, product, and digital/marketing roles worldwide.
About our client
Our client is building software that modernizes one of the most complex and outdated parts of global trade: importing goods into the United States, and is working with both the private sector as well as the Department of Homeland Security to redefine how $4 Trillion of physical goods enter US commerce over the next decade.
Today, importers and customs brokers must navigate tariffs, changing regulations, multiple government agencies, and large amounts of manual work. Their platform helps automate this process using software and AI, reducing research time, improving compliance, and helping companies move goods faster with fewer errors.
The team has already built a well-funded foundation with an experienced group of engineers, a working product, and growing customer traction. They are focused on fundamentally changing how experts through untrained small- and medium-sized businesses interact with the Federal Government to encourage more commerce, while under unprecedented levels of scrutiny.
👀About the role
The Program Manager owns Government product vertical, including existing contracts with Federal agencies as well as being involved with net-new proposals and RFPs. . You’ll work directly with federal stakeholders to deliver, implement, and evolve the platform under scrutiny from Federal Law Enforcement agencies like the Department of Homeland Security. This role is client-facing, with a strong focus on project management and stakeholder alignment.
👉 Responsibilities
- Own the government customer cohort and serve as the main point of contact for federal stakeholders
- Manage end-to-end delivery of government implementations
- Work with Product and Engineering to ship compliant features on time
- Identify risks and unblock issues quickly
- Ensure all work meets regulatory and security standards
- Gather feedback and drive continuous product improvements
👉 Requirements
- 5+ years in Product, Project Management, or equivalent client-facing roles
- Experience working directly with government clients/agencies
- Strong project management and software solutions delivery experience
- Background in highly regulated industries
- Strong stakeholder management and communication skills
- Ability to translate regulatory requirements into product specs
🌍 Work setup
New York preferred. Remote within the US possible with frequent visits to the NYC office and Washington DC. Work setup: Hybrid/Onsite depending on candidates’ locations*
🍿About the process
- Intro call with the kala team 💜 (30 min) – Overview of the company and role, and a chance to learn more about your background and expectations.
- First interview with the team (45 min, remote) – Deeper conversation about your experience, the company, and role.
- Final round with the team (60 min, remote) – Final discussions, clarifications, last details.
- Offer 🤝
💜Compensation & Benefits
Salary between $140K and $175K, and the opportunity to join an early-stage startup where your work will have real impact on the product and the industry. W-2 employment, PTO, 100% Healthcare reimbursement and offices in NYC.
*This is an onsite role based in New York City. Candidates outside NYC may work in a hybrid arrangement with up to two pre-scheduled office visits per week, with travel expenses covered.
🤚 Why Join
This is an opportunity to help modernize one of the most complex and outdated industries in global trade. As the company’s first Recruiter, you will lead hiring during a critical phase of growth and help shape the team that is building the future of trade compliance. They are fundamentally transforming how companies navigate global trade. The founders are respected experts in the space, and the company is well-funded and rapidly expanding across both the private and public sectors nationwide.