When you’re launching a company, it’s easy to think culture can wait, after all, thereâs hiring, product development, fundraising⌠But defining your culture early is one of the smartest, most impactful things you can do.
Culture isnât just a slogan. Itâs the shared values and behaviors that guide how your team works, solves problems, and grows together. Without it, misalignment can creep in, and it gets harder to fix as you scaleâŚand at the end of the day you are always building your culture, by doing or not doingâŚ
Hereâs a step-by-step guide to help you build a meaningful company culture, even before your first hire.
1. Define Your Core Values: What Do You Stand For?
Your values are the foundation of your culture. They influence everything, from how you treat clients to how your team navigates challenges.
đ§ Start with a founder values brainstorm
Set aside time (even just 30 minutes) and ask yourself:
- What do we celebrate as a win?
- What behaviors feel like a red flag, no matter the performance?
- What kind of team do we want to be part of 5 years from now?
đŹ Get external feedback
Ask trusted friends or early collaborators:
âBased on what you know, how would you describe what we stand for?â
Sometimes, others can articulate what youâve been living.
đ Tell stories instead of listing buzzwords
Rather than âWe value collaboration,â tell a short anecdote that shows how your team solved something together. Then extract the value from the behavior.
đ Stick to language that feels real
Avoid values like âsynergyâ or âinnovationâ unless they actually reflect your day-to-day. Use terms youâd say in a team meeting, it doesn’t have to be fancy or profound, you and your team are the one who assign a meaning to that word.
â Test your values in real decisions
Would this value help you choose between two great candidates? Would this value will help you to define if move forward or not with a client you are not sure about? If not, refine it.
2. Open Feedback That Impacts
Culture is what people do, not what you write down. As a founder, you set the tone. Your habits become the teamâs habits. Saying that you have open feedback is vague. Your team is a source of information, so do your best to push for the right information and manage that in a constructive way.
đ¤ Lead with honesty and appreciation
Hold regular 1:1s, not just for updates but for real conversations. Use the âsandwichâ technique for feedback: start with something positive â share what needs improvement â end with encouragement. It builds trust and safety.
â Be consistent
If you say âwe value balance,â donât send weekend Slack messages. Your actions carry more weight than any value statement.
đ˘ Invite feedback (if needed)
Create regular feedback loops, open discussions, anonymous surveys, team retros. Teams perform better when they feel heard. When you walk the talk, others follow.
Even though open feedback sounds great, the reality is that not everyone can share their opinion about everything. Would you imagine?
Instead, set the general dynamic for group meetings. Also, when you expect feedback, remember there are no right or wrong answers, but you should never ask for feedback youâre not able to act on.
3. Create Habits That Talk by Themselves đ§Š
Culture is reinforced by repetition. Even with a small team, build intentional habits that cost zero but have a huge impact.
đ Instead of saying we value what you do! Celebrate small wins
Recognition matters. Try a Slack emoji chain, quick team shoutouts, or weekly wrap-ups. These rituals create belonging and motivation.
đ˘ Instead of saying we are transparent, share useful information
Hold weekly check-ins where goals, blockers, and decisions are shared openly. Make clarity the norm from day one.
đ Instead of saying we support learning, encourage people to do it by themselves
Try rotating âshow and tellâ moments, Loom videos, or a shared Notion doc. Everyone can learn from small things.
Hey, I prepared this video for John about creating requisitions in our CRM. In case it helps, it will be here.
These small practices grow into strong team culture over time.
4. Hire for Culture (Not Same as You Are)đ¤â¨
Thereâs often confusion about the importance of values when hiring. Some founders think that if one of your values is have fun, you need to hire only extroverted people. Wrong. Building a team is like building a sports team. You donât need everyone to play the same role. Some defend, some attack, some hold the middle. You need balance in skills, not copies of each other.
đŁď¸ Ask the right questions
None will say I dont like to listen or I cant manage a conflict, but there are other ways to know how to manage that thing.
- âTell me about a time you disagreed with a teammate.â
- âWhat kind of work environment helps you thrive?â
- âHow do you respond to high-stress situations?â
- âWhat made you proud of your contribution in a past team?â
đ Share your values and invite reflection
Ask candidates:
- âWhich of our values do you relate to most, and why?â
- âIs there a value youâd bring to our team that we havenât mentioned?â
- âHow should culture evolve as we grow?â
đ Look for adaptability
Startups move fast. Ask how theyâve handled change or picked up new skills on the go.
Be thoughtful⌠but move. Donât rush hiring, but donât drag it out either. A never-ending process is exhausting. If you need help structuring a fair, efficient process, our team can support you with a proven hiring plan.
5. Communicate Your Culture Clearly and Often đŁď¸đĄ
Culture only works if itâs visible and lived, not hidden in a doc no one opens.
đ Document your values clearly
Include them in onboarding, internal docs, and job descriptions. Add real examples of what they look like in action.
đ Talk about culture often
Use shoutouts in meetings to spotlight behaviors that reflect your values. Example: âBig thanks to Joel for stepping up with real ownership this week!â
đ Recognize aligned behavior
Create rituals around recognition. Monthly kudos, team emails, or shared wins can reinforce the kind of culture youâre trying to build.
đ¨ Address misalignment quickly
If someoneâs behavior clashes with your values, address it early. Culture fades when you let exceptions slide.
đĄ Keep your culture present as you grow:
- Hold monthly âculture check-insâ to reflect on whatâs working.
- Ask the team: âWhat cultural habit should we start, stop, or continue?â
- Model your values through your leadership, especially when things get tough.
Your Culture Starts Now, Make It Count
Culture isnât a logo or a catchy phrase on your website. Itâs how your team acts when no oneâs watching.
It starts with you.
Define your values early. Lead by example. Build small rituals. Hire with intention. And keep the conversation alive.
Even before your first hire, you’re already shaping your culture, in how you make decisions, treat partners, and face challenges.
If youâre wondering how to put all of this into a more structured format, we recommend checking out HubSpotâs Culture Code. Itâs a great example of how to document not just who you are, but who youâre becoming.
Use it as inspiration, not a template, your culture should reflect your story, your team, and your goals.
Start now. Your team will thank you.đ