About kala
Helping US-based startups and SMBs build stronger teams by finding no more, no less than the right people remotely for tech, product, and marketing roles worldwide.
About the hiring company
Our client is building software that makes responsible, automated decisions for every participant in the international supply chain. Importing goods into the United States is very complex, and recent policy changes make it even more involved. They are a well-funded company boasting an experienced group of engineers, a working product, and growing customer traction.
👀About the role
The Executive Business Partner will work directly with the CEO to drive high-impact initiatives
across the business. This role is in essence an Operations Generalist who owns the connective
tissue that keeps a high-growth company running: FinOps, RevOps, CX, and critical special
projects. This will be one of the hardest jobs you’ve ever had and you shouldn’t take it if you’re not
deeply and intrinsically motivated to win and grow. This role will put you on the fast track to
becoming an executive decision maker and leader.
During your first several months, you’ll shadow the CEO to gain a deep understanding of how
the company operates, how decisions are made, and how teams collaborate. You’ll also hit the
ground running solving problems, learning a lot, and becoming the go-to person for
operations. Over time, you’ll take increasing ownership of cross-functional initiatives,
represent the CEO in meetings, and become a trusted partner capable of driving projects
independently.
This is an ideal opportunity for someone who thrives in fast-paced startup environments,
enjoys tackling ambiguous problems, and wants to grow into a senior operational leadership
role
👉 Responsibilities
● Resolve operational issues that don’t fit neatly into another team’s responsibilities (HR,
compliance, AP/AR).
● Act as the accountability czar to drive delivery on cross-functional projects spanning
Product, Growth, Customer Success, and other teams.
● Track priorities, manage timelines, and ensure critical initiatives move forward by
proactively following up with stakeholders.
● Identify operational bottlenecks and bring ready-to-deploy solutions.
● Design, test, and implement scalable processes across every function of the business.
● Build reports, dashboards, and operational metrics to improve visibility and
decision-making.
● Own FinOps: invoicing, internal reporting, vendor management, expense
reconciliation, AP, monthly close process
● Act as the CEO’s partner to operationalize strategic initiatives across the business.
When a project is important and Hugo needs support seeing it through, you make it
happen.
● Act as the CEO’s eyes and ears across the organization, surfacing risks, opportunities,
and recommendations.
👉 Requirements
● You’re a finisher. You take ownership of messy problems, figure out the right answer,
and ship solutions without waiting for permission.
● You’re comfortable with ambiguity. Startups don’t have perfect processes, and when
there’s room for improvement, you document it.
● You have good judgment. You know when to move fast, when to slow down, and
when to escalate. You don’t confuse motion with progress.
● You’re low-ego and high-trust. You’ll work directly with the CEO, which means fast
feedback loops, real influence, and zero time for posturing.
● 4+ years of professional experience, ideally with at least one role at a startup
● Strong quantitative skills: comfortable in spreadsheets, building models, and working
with financial data
● Excellent communication skills: you can write a clean memo, run a tight meeting, and
explain complex topics simply
● Self-directed execution: you don’t need heavy oversight to get things done right
● You have a strong desire never to work as a cog in a large corporation and crave the
chance to prove yourself in a scaling company where you can create your own path.
This is an on-site opportunity in New York City. Reach out to trinity@kala-talent.com to discuss this role.